Trust Us

At Smartbuy we understand that when you invest in a property it is important to maximize that investment and our team of interenational experienced professionals is committed to providing you with the best possible service to achieve this.

Reasons why Smartbuy manages your property better !

1. Superior Communication
We understand that effective property management is all about a commitment to building a professional and open relationship with you and your tenants.
Our office systems and procedures ensure regular communication that keeps our clients informed on all aspects of their investment.

2. Maintaining Your Property
Our internal policy is to contact you as soon as maintenance issues come to our attention - except in cases of emergency. All tenants are provided with emergency contact numbers and in the unlikely event a tenant cannot contact our office, our emergency trades people will report to your Property Manager with details of the issue within 24 hours.

3. Detailed Checking Procedure
Our application forms ask detailed questions, to ensure we can obtain an accurate picture of the prospective tenant's rental history. We verify their employment and financial position. To further authenticate the prospective tenant's history we ask that they provide photo identification and prove they are the person actually signing the application.

4. Peace of Mind for Absent Landlords
If you live overseas, you can rest easy when your property is managed by Smartbuy. You can simply transfer your authority over to your Smartbuy Property Manager. This will allow them to undertake additional management functions in your absence, all the while staying in constant contact with you.

5. Making sure your property is presented at its best
The better your property looks, the more attractive it will be to prospective quality tenants! We can help you present your property in its best possible light - to excite tenant interest and maximize the potential for a better return on your investment.

6. Smartbuy Financial Services
We can provide your with simple, helpful information that can assist you to grow your property portfolio. Our consultant can help you to identify the finance that best suits your needs from many competitive finance products.

7. Exceptional Customer Service
" Real estate is not about houses, its about people". This understanding of what our business is really about has guided and strengthened our commitment to do everything possible to provide your with exceptional customer care.

8. Qualified Staff and Training
Our Property Investment Managers receive regular training, from both in-house and external providers. This ensures they possess the most current and accurate industry information and are aware of any alternations in legislation.

Our Property Investment Managers have the opportunity to attend over seas seminars to ensure they are at all times informed of industry trends and changes. This also provides the perfect forum for all property managers to exchange information on new ways to improve the level of service to our investors.